Updated Information Regarding Your Stay
Dear Guests and Friends of the Provident Doral at the Blue,
I am writing to you to welcome you, provide some information on our changed operations and share with you our commitment to adhere closely to the guidance of the World Health Organization and the Centers for Disease Control and Prevention regarding the spread of the Covid- 19 virus. We are following the executive orders given by the Mayor of Miami Dade County as well as the Governor of Florida.
Front Desk Operational Hours:
8:00AM – 6:00PM – Sunday thru Thursday
8:00AM – 10:00PM – Friday and Saturday
In case of an emergency during the overnight hours please call 7075
At this time our Restaurant is still limited, we are offering Breakfast from 8:00AM – 11:00AM for takeout and outside dining. If you have a room reservation that is inclusive of breakfast, a Continental Breakfast Box will be available for pick up during the duration of your stay. A modified lunch menu is offered from 11:00AM – 2:00pm. Please be advised that our restaurant will be closed on Mondays and Tuesdays.
Our Gym is open from 8:30AM – 5:30PM (please stop by our Front Desk to reserve a time and to sign in), but our Spa remains closed at this time. Our Pool is open from 8:00AM – 6:00PM and limited to registered Hotel guests only.
Our Housekeeping department is doing its best to provide a comfortable, clean and safe suite for you upon check in. Should you need additional services we do request that you notify the front desk a day prior so that we may service accordingly between the hours of 8:00am -4:00PM. We appreciate your patience and understanding, as we are dedicated to make your stay as comfortable as possible, given this set of extraordinary circumstances. Please communicate with our Front Desk if there is anything we can do for you.
Please remember that our best defense against the spread of Covid 19 virus is to practice Social Distancing. We are making every effort to keep a 6 feet distance between us and avoid all direct contact. I am asking you to make every effort to do the same. You will notice that our staff is wearing face masks, I do believe that this will further protect all of us and recommend you do the same in all public areas.
As per Miami Dade county below is a list of the occupancy limitations per room.
(visiting guests cannot exceed this amount.)
Standard Studio Suite: 2 Adult guests & 2 children (under age of 16)
Deluxe 1 Bedroom Suite: 2 Adult guests & 2 children (under age of 16)
Villa 3 Bedroom : 6 Adult guests & 2 children (under age of 16)
All guests and visitors are required to register at the Front Desk. Please note parking at the resort is $12.00 per tax per night.
Covid19 awareness: Our focus is to ensure we meet our guest needs while doing our part to keep you, our associates, and our communities safe. To accomplish that we have,
in accordance with the World Health Organization and the Centers for Disease Control and Prevention as well as local government, implemented the following:
- Drastically increased guest suite and hotel common area cleaning and sanitizing protocols and processes.
- We have sanitized and sealed your suite for you
- We added sanitizing stations throughout the property
- Sanitizing protocol for all common areas
- Staff trained in proper hand washing procedures & frequency, use of isinfectants
- Culinary staff certified on ServSafe for proper food handling
- We are practicing physical distancing
- We ask that everyone uses masks or nose and mouth coverings in all public areas,
- Spaced tables and added dividers in restaurant In suite Dining is contactless, adjusted menu items and the way we serve
- Team Members showing any cold or flu-like symptoms, or have family members with those symptoms are strictly instructed to stay home and self-quarantine.
I appreciate that you trust us during these difficult times, if we overlooked anything or can help you in any way please do not hesitate to contact myself or any of our Team Members.
Stay healthy and safe
Best regards and wishes, from all of us here at the Blue
Hubert E Wewer, General Manager5300 NW 87 Ave Miami, Fl 33176 Main (305) 597.8600