Frequently Asked Questions
Find the Information You Need
Hotel Policies
Where do I go to check in and get my room key?
Check-in Location:
Ocean Pointe Suites Welcome Center (3 minute drive from resort)
92330 Overseas Hwy Suite 107
Tavernier, FL 33070
Open from 7am to 11pm
Phone: 305-853-3000
If you are arriving after 11pm, you will check in at the resort.
Overnight Check-In Location:
5216 Night Office
500 Burton Drive Unit 5216
Tavernier, FL 33070
Open from 11pm to 7am
Phone: 305-853-3000
What time is check-in at Ocean Pointe Suites?
CHECK-IN is at 5pm
If you are arriving earlier, please contact us to check availability for early check-in.
Check-In Location:
Ocean Pointe Suites Welcome Center (3 minute drive from resort)
92330 Overseas Hwy Suite 107
Tavernier, FL 33070
Open from 7am to 11pm
Phone: 305-853-3000
If you are arriving after 11pm, you will check in at the resort.
Overnight Check-In Location:
5216 Night Office
500 Burton Drive Unit 5216
Tavernier, FL 33070
Open from 11pm to 7am
Phone: 305-853-3000
For additional information or assistance, please call 305-853-3000 option 0 to reach the guest registration office. If you need assistance with a boat slip, please call 305-440-2773 or email opdockmaster@gmail.com.
What time is checkout at Ocean Pointe Suites?
Checkout is at 11 AM. Late checkout is available for a fee (based on availability).
Is Ocean Pointe Suites pet-friendly?
No pets allowed at the resort.
Can I cancel my reservation for free at Ocean Pointe Suites at Key Largo and receive a full refund?
The Cancellation Policy for your Reservation is outlined in your confirmation email. This includes details on penalty fees if your Reservation is canceled outside the terms of your Reservation.
Facilities, Amenities, and Services
Does Ocean Pointe Suites have a pool?
Yes, there is a recently renovated junior-Olympic-size outdoor pool and a 14-person Jacuzzi hot tub.
Is parking available at Ocean Pointe Suites at Key Largo?
Yes, parking is available to guests (up to two vehicles per reservation). Maximum 2 vehicles per reservation are allowed on property.
No commercial vehicles, vehicles with advertisement, recreational vehicles, trailers or RV's are allowed on property. Please contact us if you have any questions regarding what vehicles are permitted on property.
If you need assistance with a boat slip, please call 305-440-2773 or email opdockmaster@gmail.com.
Parking is included in the resort fee. Currently $16 plus tax per night. Subject to change.
Which room amenities are available at Ocean Pointe Suites at Key Largo?
High-end amenities include fully equipped kitchens, living/dining areas, private balconies, flat-screen TVs, washer/dryers, and luxury linens.
What are some of the property amenities at Ocean Pointe Suites at Key Largo?
The resort offers a private sandy beach, a boardwalk with a panoramic gazebo overlooking the Atlantic Ocean, a marina with a boat ramp, a junior-Olympic-size pool, tennis courts, and nature trails.
Are any cleaning services offered at Ocean Pointe Suites at Key Largo?
Each unit is equipped with a washer and dryer.
Can I bring my boat to the property?
If your plans include bringing a boat, our marina can accommodate vessels up to 28 feet, including the motor. Please contact the DockMaster office for fees and availability. A minimum of two (2) weeks advance reservations are required. Proof of insurance and registration will be required prior to confirmation of your boat reservation. Due to limited space, no boat will be allowed on property if prior arrangements have not been made with the DockMaster office. Jet Skis and Jet Boats are not permitted on the property at any time.
If you need assistance with a boat slip, please call 305-440-2773 or email opdockmaster@gmail.com