We had a great hotel experience. I had emailed the manager a few weeks ahead of time to ask if we could get a full view room because we were coming for our anniversary. He emailed me back right away to let me know that he would be happy to accommodate and that he would also be sure we received a renovated room. When we arrived and went to our room he made good on his word. We had a great view and a nice room. They also put some flowers in a vase on the counter, a card, a couple glasses, and a bottle of champagne in the fridge. They went above and beyond to make our stay great. Thank you!