I was in such a rush it was difficult for me to remember her name it was along the lines of Melony or Melody. She made sure she followed up with housekeeping to make sure the room would be available for my early check-in. The entire staff was friendly and very accommodating to assist me with my surprise to my boyfriend. I must say I wasn't expecting much but after speaking with the front desk before arriving I knew it was a great start to my stay. The room was PERFECT I couldn't believe it. The room was so gorgeous and had everything I needed along with a perfect view. I just want to say thank you to management and all of the employees that played a part in making my stay memorable. Alexis T Holiday, Florida